Sales and Negotiations is a training provided by Network Tribe with our excellent trainer, Bruno Augustoni.
We are excited to tell you that in the complex business environment we operate in, Mr. Augustoni comes with the long-term solutions of creating relationships with customers which surpass even the success or the failure of a contract. To create relationships, companies need to be clear on the advantages and benefits they can offer to their customers. Of course, it is also crucial to understand the disadvantages that clients can have if they do not operate with your business. Having these points clear, helps the human power in a company to reflect their values toward clients.
Training with Facilization
Facilization was the company that followed this training for three days in the final stages of the training considering award, price negotiations, and deal closing. Part of the interactive training was the role-playing, analysis, interviews, and strategic thinking, from getting to know the customers, to canvasing to a final deal.
Mr. Augustoni started with a recap on the first day of training in terms of the topics of reinforcement of the feeling and thinking process when dealing with customers. Role-playing involved all participants from Facilization to think of themselves from the company’s perceptive in a real business scenario as a case study for award assignment. The next day, the same case study was conducted, but the participants were separated as customers and the sales team of Facilization, with the aim of negotiation practicing. Last day, finalized the price and investment management, decision, attitude in role-playing between customers and the sales team.
Some highlights of the training were the understanding of strong and brilliant leadership, which involves a supporting role and not just a leading one. Moreover, strategic thinking in terms of sales and negotiations involves five questions budget, decider, time, influencer, attitude, and personal interest. An important takeaway from this training is not just the learning, but the teamwork and feeling of empowering the team, people of the company! In the end, personality development, energy, understanding, and embedding of the values of your vision in your team are achieved from this training.
Facilization trainees express increased self-esteem, cognition, and performance when dealing with their customers. For us, this is an achievement for Network Tribe – inspiring people to be the best at their work!
Training with Orion Construction
On the last day of having our trainer in Tirana, Mr. Augustoni prepared the first steps of increasing performance in sales and negotiations for Orion Construction. Being in one of the first training sessions, Orion’s team got an enhanced overview of how to approach customers in terms of body language and attitude through extensive role-playing and feedback for the trainer. Moreover, this team analyzed their strong points and the values that they should reflect to the customers.
Different industries mean different challenges because clients are diverse. With the sales and negotiations training, companies can develop a strong sense of how to create a better business environment to increase all stakeholders’ interests while the key stakeholders, customers, understand the reasons why they would pay tribute to an award and price for a specific company. Customers reflect the company’s values, and as such, negotiations are considered one of the most important pillars in establishing long-term sustainability. Therefore, sales teams and everyone in the company must know their values, and the decision-making internally, to support the external environment while increasing performance.
